Privacy policy
Last updated: August 31, 2026
Curovi operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a convenient and reliable shopping experience (the “Services”). Curovi is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services, or when you otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact details, including your name, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, transaction details, payment confirmation, and other payment-related information.
- Account information, including your username, password, preferences, and settings, where applicable.
- Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your transaction history.
- Communications with us, including information you provide when contacting customer support.
- Device information, including information about your device, browser, network connection, IP address, and other identifiers.
- Usage information, including information about how and when you interact with or navigate our Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, use our Services, communicate with us, or otherwise provide information.
- Automatically through the Services, including information collected from your device and through cookies and similar technologies.
- From our service providers, when they collect or process information on our behalf.
- From partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
Depending on how you interact with Curovi and which Services you use, we may use personal information for the following purposes:
Provide, Maintain, and Improve the Services
We may use your personal information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Process returns, exchanges, and refunds
- Maintain and manage customer accounts
- Provide customer support
- Remember your preferences
- Improve our website, products, and Services
- Provide a more convenient and personalized shopping experience
Marketing and Advertising
Where permitted by applicable law, we may use your personal information for marketing and promotional purposes, including sending promotional communications or displaying advertisements for our products and Services.
You may opt out of promotional email communications at any time by using the unsubscribe option included in our emails.
Security and Fraud Prevention
We may use personal information to authenticate accounts, maintain a secure shopping experience, detect and prevent fraudulent or unauthorized activity, investigate potential security issues, and protect our Services and customers.
Communicating With You
We may use your information to respond to customer inquiries, provide customer support, send order-related communications, and maintain our business relationship with you.
Legal Reasons
We may use personal information when necessary to comply with applicable laws, respond to valid legal processes or governmental requests, resolve disputes, enforce our policies, or protect our rights and the rights of our customers.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, including:
- Shopify, vendors, and service providers that assist with website operations, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
- Business and marketing partners, where permitted by applicable law, to support marketing and advertising activities.
- Third parties at your direction or with your consent, such as when information is required to fulfill your order.
- Affiliates or related business entities, where applicable.
- Government authorities, legal professionals, or other parties when required or permitted by applicable law.
- Parties involved in a business transaction, such as a merger, acquisition, restructuring, or similar event.
Relationship With Shopify
The Services are hosted by Shopify, which provides the technology that allows Curovi to operate our online store.
Information submitted through our Services may be transmitted to and processed by Shopify and third parties located in countries other than where you reside in order to provide and improve the Services.
Shopify may also process personal information in connection with the services and features it provides to merchants and customers.
For additional information regarding how Shopify handles personal information and applicable privacy rights, customers may review Shopify's privacy resources.
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not affiliated with or controlled by Curovi, we recommend reviewing that website's privacy and security policies and terms.
Curovi is not responsible for the privacy, security, content, or practices of third-party websites.
Children's Data
Our Services are not intended for children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the information provided at the end of this Privacy Policy.
Security and Retention of Your Information
We take reasonable measures designed to protect your personal information against unauthorized access, use, disclosure, or alteration.
However, no security measure or method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
The length of time we retain personal information depends on factors such as whether the information is needed to provide our Services, maintain an account, complete transactions, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your Rights and Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information, including:
- Right to Access / Know: You may have the right to request access to personal information we maintain about you.
- Right to Delete: You may have the right to request deletion of personal information we maintain about you.
- Right to Correct: You may have the right to request correction of inaccurate personal information.
- Right of Portability: You may have the right to receive a copy of certain personal information and, where applicable, request that it be transferred to another party.
- Right to Opt Out: Depending on your location, you may have the right to opt out of certain uses of personal information for targeted advertising or other purposes recognized under applicable privacy laws.
These rights may be subject to limitations and exceptions under applicable law.
You may exercise applicable rights by contacting us using the information provided below. We may need to verify your identity before processing certain requests, as permitted or required by law.
We will not discriminate against you for exercising applicable privacy rights.
Managing Communication Preferences
We may send promotional emails regarding our products and Services.
You may opt out of promotional communications at any time by following the unsubscribe instructions included in our emails.
If you opt out of promotional communications, we may still send non-promotional communications relating to your orders, account, transactions, or other necessary Services.
Complaints
If you have concerns or complaints regarding how Curovi processes your personal information, please contact us using the contact information provided below.
Depending on where you reside, you may also have the right to submit a complaint to the appropriate privacy or data protection authority.
International Transfers
Your personal information may be transferred to, stored in, or processed in countries other than the country where you reside.
Where required by applicable law, we will take appropriate steps and use recognized safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, or applicable legal and regulatory requirements.
When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy and publish the revised version on this page.
Contact Information
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Store Name: Curovi
Legal Representative: Chuck Hicks
Email: chuckhs502@outlook.com
Phone: +1 260-205-6952
Business Address:
114 N 28th St
Louisville, KY 40212
United States